October 18, 2011
Social BPM: Myth or Reality?
Business Process Management (BPM) is about collaboration between people and so is Social Networking. BPM is about capturing, improving and managing business processes. BPM requires collaboration between various people responsible for the process. Social Technologies provide the ability for people to collaborate, discuss, provide feedback/reviews, share documents. So logically it makes sense to utilize Social Technologies for Business Process Management.
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